FAQ

Do Sweet products contain ammonia or formaldehyde?

A: No. All our products are 100% free of ammonia and formaldehyde, making it safe for clients and, most importantly, the beauty professional.

Can I apply hair color, bleach, highlights or toner when using the Sweet Hair Professional System?

A: Yes. Color/bleach/highlights should be applied after the Sweet Hair Treatment #2 is rinsed out of hair and before applying the Sweet Touch of Silk #3. Also note that this product may alter hair color by lightening up to one level. Please see Important Notes section in the step-by-step for the straightening system additional information.

What is the ideal fl at iron temperature for the smoothing system?

A: Assess the client’s hair before treatment to determine the correct flat iron temperature. For healthy and resistant hair, the fl at iron temperature should be 450°F (based on hair analysis). For extremely sensitive, porous, hair treated with color level 9 or above (blond hair), previously relaxed, or damaged hair we recommend the use of 350°F to 400°F (based on hair analysis).

Will the Sweet Hair Treatment cause eye or skin allergies?

A: All Sweet Hair Professional products are dermatology tested and approved. However, it is always recommended to perform a patch test to reduce risk of allergy. Do not apply treatment directly to scalp. Do not apply treatment if the scalp is irritated, injured or has open sores. Client may also experience slight tingling of the scalp during treatment application. This is normal. However, if the client experiences severe burning, discontinue application immediately. Rinse hair thoroughly to remove all product and apply the Sweet Touch of Silk #3 to the irritated area.

How long will this system last?

A: Treatment should last from 3 to 4 months. To extend the life of the system, it is recommended to use the Sweet hair care and maintenance line.

What if the client has extremely curly, kinky or resistant hair?

A: If the client’s hair is extremely curly, kinky, resistant or highly textured you must first wash the hair 3x with the Sweet Shampoo #1. Leave shampoo in hair for 10 minutes on the last two washes. You will then repeat (twice) steps 3 to 6 from the Sweet Hair Professional Straightening System Step-by-Step before moving to step 7.

IMPORTANT:

Sweet Hair Professional products are designed and sold for the express use of licensed professionals. Sweet Hair Professional products are not sold online. Any purchases of Sweet Hair Professional products from other than Sweet Cosmetics USA LLC dba: Sweet Hair Professional have the potential to be counterfeit and/or contain chemicals harmful to your health and safety. Please contact Sweet Hair Professional USA for a licensed professional or distributor in your area that can help or supply you.

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