Who is responsible for processing personal data?
The data are registered in the database owned by SWEET HAIR, with address at Avenida Forte do Leme 205, São Paulo, São Paulo.

What data do we collect and process?
The personal data we collect for the purposes explained in this Statement are:
• Identification data, contact data (first and last name, e-mail and telephone).
We want you to know that you are under no obligation to provide us with detailed personal information, although the refusal or inaccuracy of this may prevent us from offering the services or products offered on this website.
The inaccuracy or falsity of the personal data you provide may damage your rights or interests, ours or third parties.

What do we do with your personal data?
Your personal data detailed above is collected and processed for the following purposes:
• Consultation management.
• Advertising, offers, and/or promotions.
The use of your data for any other purpose that is not compatible with those detailed will be communicated to you before we proceed with its treatment.

How do we share your personal data?
We undertake not to sell, disclose, transfer or otherwise distribute your personal data to third parties, except as provided in this Privacy Statement. In this sense, we inform you that the platform and technology provider of this website will act as the data operator and undertakes to treat them in accordance with this Privacy Statement. Between us and the provider, we will process your data to provide you with the services or products you purchase through the website. In addition, personal data may be transferred to other third parties acting on our behalf to process them in accordance with the purposes for which they were originally collected or may be processed in another lawful manner, such as providing services (such as payments or logistics ), site usability evaluation, marketing, data management or technical assistance. These third parties have entered into a contract with us to exclusively use the personal data for the agreed purposes and not to sell or disclose your personal data to third parties, except as required by law, permitted by us or indicated in this Privacy Statement.

How long will we store your personal data?
We will only store your personal data for as long as necessary to fulfill the purpose for which it was collected or to comply with regulatory or legal requirements. At the end of the period, the data will be erased or made anonymous in such a way that they cannot be individualized.

How can you exercise your rights to control your personal data?
Applicable regulations grant you certain rights over your Personal Information, such as: (i) information about the processing of your data; (ii) access to collected data; (iii) the ‘anonymity’, blocking or deletion of your data; (iv) the revocation of the consent you previously gave us; (v) the correction of your data when it is incomplete, inaccurate or out of date and (vi) the portability of your personal data to another service or product provider. You can make any questions, complaints and/or requests regarding your personal information to contact@sweethairprofessional.com. In certain cases, we will keep in our files your personal data that you have asked us to delete in order to fulfill the purposes described in this Privacy Statement or where there is a contractual, legal or regulatory obligation to retain your personal information. Once this purpose has been fulfilled or the contractual, legal or regulatory obligation has been eliminated, we will proceed with the deletion of your personal data. We inform you that the NATIONAL DATA PROTECTION AUTHORITY (ANPD) is competent to respond to requests from anyone affected by their rights due to violation of the rules in force on the protection of personal data.

Changes to the Privacy Statement
If we make changes to the way in which we process your personal data, you will be notified in advance via individual notification via our usual communication channels (e.g. via email) as well as via our websites or apps (via banners, pop-ups or other notification mechanisms).

Cookies and other technologies
You expressly acknowledge and agree that SWEET HAIR may use a behavior tracking system through the use of “cookies”, “web beacons” and/or other similar tracking technologies.

These technologies are used to know the interests and behavior of those who visit or are users of our website and thus provide a better service or provide related information. We also use the information obtained through cookies to analyze the pages browsed by the visitor or user, the searches made, to improve our commercial and promotional campaigns, to display advertising or promotions, banners that may be of interest, news about SWEET HAIR, to improve our offer of content and articles, to personalize such content, for presentation and services, as well as to disseminate and apply the rules and security of the site; We also use them so that the user does not have to enter his password so often during a browsing session, also to record and corroborate registrations, user activity and other concepts for commercial agreements, always with the objective of installing cookies, benefit of the user who receives them, which will not be used for purposes unrelated to SWEET HAIR. Likewise, we store cookies in order to offer a more interactive experience on the website, based on user actions.

Your personal data obtained through these technologies will not be transferred to third parties in ways other than described in this Privacy Statement.

In addition, you may find “cookies” or other similar systems installed by third parties on certain pages of our websites or used by advertisers outside SWEET HAIR. This Privacy Statement covers the use of cookies by SWEET HAIR and does not include the use of cookies set by third parties.

You must be aware that the installation, permanence and existence of cookies on your computer or device depends exclusively on your will and can be undone at any time. To find out how to remove System Cookies, you should check your browser’s Help section.

In this regard, you can at any time delete stored cookies, configure your browser to ask for approval before storing cookies or directly prevent cookies from being stored. This procedure is done differently in different browsers and must be done in each browser you use.